Optimizing business processes is essential to improve the operational efficiency of every department. In this context, bottom-up business consulting plays a key role, providing strategic support to your company and contributing to achieve your business goals.
Operational consulting can transform several operational areas:
There are various types of business consulting: what about ours?
We have expanded our offering with a bottom-up business consulting approach, provided by the Innovation Lab.
Our idea of consulting goes beyond simple directions. It focuses instead on listening to the customer to improve our offering. Our approach is aimed at continuous engagement with business parties to optimize the specific activities of each department and is designed to answer the question, “Where am I wasting my time?”
Our corporate consulting process consists of several phases, and each is designed to actively engage stakeholders, ensuring that the solutions that are being developed are practical, efficient and well‑integrated into the company’s daily operations.
The first phase of Creative Words’ corporate consulting is the initial interview, a crucial step in aligning with the client company’s specific needs. This meeting aims to thoroughly understand the company’s needs, align on goals and expectations, and share key details such as timelines, budgets, and tools used.
During the interview, we gather essential information that sets the stage for an effective consulting process. Clear communication and expectations alignment are paramount to building a solid foundation and ensuring that all parties involved are on the same page.
After the initial interview, we develop a tailor-made business consulting proposal. It includes a detailed roadmap that identifies the players involved and the specific objectives to be achieved.
Detailed planning allows business processes to be optimized, ensuring that each phase of the project is clearly defined and all necessary resources are allocated effectively. The roadmap not only defines the objectives, it also establishes the timelines and resources needed to achieve them, ensuring a structured, result-oriented approach.
Once the proposal is confirmed, we proceed with collecting all the information needed to optimize individual processes and tasks. This process actively involves the employees of each department, who retain complete decision-making and operational freedom.
Employee involvement is essential to ensure that the solutions that we will developed are functional and well-integrated into the daily operations of the company.
Implementation of solutions is done through AGILE methodologies, which allow constant contact with requesters and adaptation of solutions based on feedback received. This iterative approach ensures that solutions are always in line with the emerging needs of the business and can be quickly modified as needed.
The use of AGILE methodologies offers many advantages, including the ability to get immediate feedback and adapt solution development in real time.
Once the solutions have been developed, we are committed to training employees in how to apply them, in order to ensure complete autonomy. This training process is critical to make sure that employees are able to use the new solutions effectively and integrate them into their daily activities.
A well-trained and autonomous business team is more motivated and productive, able to face daily challenges with greater confidence and competence.
The final step in the corporate consulting process involves establishing a plan to monitor performance and adjust solutions based on actual usage. This includes debugging techniques and frequent technical support, as well as ongoing supervision to ensure that the implemented solutions keep meeting the needs of the business over time.
Performance monitoring is essential to identify any problems and make necessary corrections in a timely manner.
“At a time of profound business transformation, the support provided by Creative Words in optimizing processes through Artificial Intelligence has been and is still critical to improve our work.
We have asked for their support in three different areas – project and course management, administration, and marketing – and despite the amount of work, they have always been quick, helpful, precise, and friendly.
The requested automations were delivered on a simple and intuitive platform, which came with user instructions. As a result, our daily operations have greatly improved!”
Our bottom-up corporate consulting is a strategic solution for growing and optimizing business operations.
Companies that take this approach can expect significant improvements in efficiency, productivity and employee satisfaction.
Our ultimate goal is the long-term success of our clients, helping them achieve their growth goals and thrive in a competitive marketplace.